Latest updates in Goelett

To address client needs for a more direct communication channel with users, we have introduced a new feature that displays a modal message immediately after login. This pop up style messaging ensures that critical information from clients is prominently shared with users, guaranteeing that essential communications are received and acknowledged at the start of each session, enhancing clarity and user engagement.

To simplify the process of sending invitation to Goelett via emails, the “Send Invitations” feature in new user interface has been created. This update streamlines the workflow and makes selecting recipients more efficient for admins.

In this latest update, the app has been enhanced to offer users a more informative hotel browsing experience. When users explore hotels on the map and hover over any selection, the tooltip now includes the hotel’s general guest rating and the number of reviews (sourced from Expedia), in addition to the hotel’s name, star rating, and photo. For added convenience in trip planning, the distance from the hotel to the user’s chosen location is now prominently displayed beneath the hotel’s name.

In response to user feedback, our latest update introduces the capability to leave comments for hotels prior to completing their booking. The option to add comments is integrated as part of the travel booking process. Comments must be submitted before the booking is finalized; they cannot be edited post-booking. This functionality is available exclusively with select suppliers from iAlbatros content only.

With the latest release, TMCs now have the capability to activate TravelFusion NDC, enhancing their service offerings with the following features:

• Search & Book for Single Passengers,
• Ticket Cancellation,
• Seat Selection,
• Extra Luggage

It’s important for TMCs to note that activating NDC services for specific airlines requires opening access with each airline individually.

In our ongoing effort to leverage AI for streamlining processes and enhancing collaboration with TMCs, providers, and users, we have implemented an advanced AI solution to ensure the accuracy of Ticket Time Limits across various airline formats. 

This solution addresses inconsistencies in TTL determinations, especially from Special Service Requests elements, by analyzing and selecting the most restrictive TTL when discrepancies arise. It contains of AI analysis that automates the interpretation of different LTD formats and corrects TTL in the PNR, and detailed documentation to explain the processes and rules. 

Goelett’s rail database now includes Ouigo trains, broadening our rail offerings with both high-speed (Grande Vitesse) and low-speed (Train Classique) options. Grande Vitesse trains offer two fare types, while Train Classique provides a single fare option. Additionally, Ouigo supports ticket exchanges and cancellations. High-speed trains come with a seat map feature, and a similar feature for low-speed trains is planned for activation later this year by SNCF. Please note, the OUIGO Flex option, offering enhanced fare flexibility, is currently not available for the B2B sector, with plans for future enablement.