Product releases and changelog

Latest updates in Goelett

Explore the most recent changes, updates, and new features introduced in the Goelett app. Stay informed about our ongoing improvements, designed to enhance the user experience and optimize the application’s performance

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LINK WITH PAYMENT DETAILS ON THE CDS HOTEL VOUCHER

For bookings made through CDS, an additional line has been added to the hotel voucher. This line provides a clickable link that displays the full card details. The link text adapts to the selected user language for a more seamless and user-friendly experience.

BENE LEGACY API TO BE REPLACED WITH NEW BENE MOOVE INTEGRATION

This release introduces a new Bene Moove integration for rail bookings, replacing the legacy Bene API. While the core Bene integration functionality remains unchanged, this update lays the groundwork for future enhancements.

LCC FARES BOOKING WITH SEAT SELECTION, AND EXTRA LUGGAGE FROM SABRE

We have introduced the ability to search, display, and book LCC fares sourced directly from Sabre. This enhancement provides travel bookers with access to a wider range of flight options, including competitive fares from LCC airlines (including light ticketing carriers only). The system now enables searching for LCC fares via Sabre for both single and multi-passenger trips. On top of this functionality, we have enabled seat selection and extra luggage purchase for travelers.

. The full list of features contains of the following updates:

  • Bookers can complete the booking process directly within the system, with instant ticketing to accommodate LCC fare requirements.
  • Clear display of LCC fares with details on price, inclusions, and restrictions.
  • Thanks to the interactive seat map, passengers can view available seats with their types and prices and then easily select and reserve their preferred seats.
  • The extra baggage selection process aligns with the existing user flow and design for other air providers. The total trip price is dynamically updated to reflect the cost of any added baggage.
  • A new section in the Admin Panel allows for setup and configuration.

This enhancement empowers travel bookers with a more comprehensive and competitive travel booking experience.

Important note: LCC fares require immediate ticketing, and hence Goelett flows (e.g., approval, hold or delayed ticketing) are bypassed.

ENHANCED FLIGHT BOOKING WITH SABRE NDC SEAT SELECTION

This release introduces the ability for passengers to select and purchase specific seats as an extra service during the flight booking process for Sabre NDC offers.

Passengers can now view an interactive seat map during the booking process, displaying available seats with their corresponding types and prices. They can then easily select and reserve their preferred seats. The system will confirm seat availability and update the total trip price accordingly. In the event of seat unavailability, the system will display a clear error message and allow the passenger to continue their booking process by selecting an alternative seat.

This enhancement provides passengers with greater control and flexibility in their travel planning, allowing them to secure their preferred seating arrangements and enhance their overall travel experience when booking Sabre NDC flights.

EXTRA BAGGAGE OPTION FOR SABRE AIR EDIFACT

This release introduces the ability for customers to purchase extra baggage during the booking flow for flights with Sabre Air EDIFACT.

This enhancement provides a consistent and user-friendly experience for customers when booking flights with different providers, allowing them to easily add extra baggage to their itineraries during the initial booking process.

How does it work:

The extra baggage selection process for Sabre Air EDIFACT providers now aligns with the existing user flow and design for other air providers.

The total trip price is dynamically updated to reflect the cost of any added baggage, ensuring transparency and clarity for customers.

Electronic Miscellaneous Documents (EMDs) will be issued for all purchased extra baggage.

This enhancement provides a more convenient and streamlined booking experience for customers traveling with Sabre Air EDIFACT providers.

THALYS TO EUROSTAR REBRANDING

To reflect the recent rebranding of Thalys rail provider to Eurostar, we have updated the rail provider information within the Goelett user interface. This change ensures accurate and up-to-date information for all users.

RAIL TICKETS AVAILABLE IN THE MOBILE APP

This release introduces a significant upgrade to the Goelett mobile app user experience for rail travel, enhancing convenience and control over the rail tickets. By this new functionality, access and managing rail tickets directly within the app is easier than ever, thanks to the following updates.

  • Easily access a variety of digital ticket formats, including:
    • Downloadable PDF tickets
    • QR codes (automatically stored for offline use)
    • Information if a ticket was sent to the traveler’s e-mail directly
  • Atoc Kiosk ticket support:

For bookings requiring Atoc kiosk ticket collection, a clear reference code will be displayed within the Rail Card. This code can be used to retrieve your tickets at the designated kiosk at the station.

  • Enhanced offline access:

QR codes and Atoc kiosk ticket collection reference codes are automatically stored for offline access, ensuring you can access your ticket information even without an internet connection.

Additionally for Eurostar users crossing UK border, there is new notice enablement:

  • A prominent yellow warning will be displayed for upcoming Eurostar journeys booked through channels other than Trainline.
  • This warning alerts travelers that they are required to provide their passport details to Eurostar directly to ensure their travel documents are issued correctly.

These new features have been carefully designed for clarity and ease of use, with clear action buttons and relevant ticket information prominently displayed in the app.

Thanks to the contextual Information, Goelett app intelligently determines the appropriate ticket format for each booking and displays the relevant information accordingly.

This update empowers users to manage their rail travel more efficiently and conveniently. With a variety of digital ticket formats, intuitive design, and enhanced offline functionality, users can now travel with greater confidence and more sustainably without any need for physical tickets, even if they are out of internet on the trip.

New “ongoing” filter for Company Trips

To improve trip filtering, the “Online Trips” tab now includes a new “Ongoing” filter. By default, “Upcoming” is selected. The “Ongoing” filter displays only Company Trips that are currently in progress, meaning the “StartDate” is before today and the “EndDate” is after today. This enhancement provides a convenient way to easily view and manage active Company Trips.

New savings reason codes without default selection

This release introduces a new configuration option for missed savings. When enabled, this setting requires users to explicitly select a reason code for missed savings on the cart view. Additionally, a new checkbox “no default code” allows companies to enforce the selection of a reason code by users, preventing the automatic selection of a default code. This change is providing greater flexibility and control.

Air cancel and modify available for travelers

Travelers can now easily modify or cancel their own air bookings (both single and multi-pax trips) directly within the system. This enhancement provides greater flexibility and control for travelers, mirroring the existing functionality for rail bookings.

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