Product releases and changelog

Latest updates in Goelett

Explore the most recent changes, updates, and new features introduced in the Goelett app. Stay informed about our ongoing improvements, designed to enhance the user experience and optimize the application’s performance

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EXTRA BAGGAGE OPTION FOR SABRE AIR EDIFACT

This release introduces the ability for customers to purchase extra baggage during the booking flow for flights with Sabre Air EDIFACT.

This enhancement provides a consistent and user-friendly experience for customers when booking flights with different providers, allowing them to easily add extra baggage to their itineraries during the initial booking process.

How does it work:

The extra baggage selection process for Sabre Air EDIFACT providers now aligns with the existing user flow and design for other air providers.

The total trip price is dynamically updated to reflect the cost of any added baggage, ensuring transparency and clarity for customers.

Electronic Miscellaneous Documents (EMDs) will be issued for all purchased extra baggage.

This enhancement provides a more convenient and streamlined booking experience for customers traveling with Sabre Air EDIFACT providers.

THALYS TO EUROSTAR REBRANDING

To reflect the recent rebranding of Thalys rail provider to Eurostar, we have updated the rail provider information within the Goelett user interface. This change ensures accurate and up-to-date information for all users.

RAIL TICKETS AVAILABLE IN THE MOBILE APP

This release introduces a significant upgrade to the Goelett mobile app user experience for rail travel, enhancing convenience and control over the rail tickets. By this new functionality, access and managing rail tickets directly within the app is easier than ever, thanks to the following updates.

  • Easily access a variety of digital ticket formats, including:
    • Downloadable PDF tickets
    • QR codes (automatically stored for offline use)
    • Information if a ticket was sent to the traveler’s e-mail directly
  • Atoc Kiosk ticket support:

For bookings requiring Atoc kiosk ticket collection, a clear reference code will be displayed within the Rail Card. This code can be used to retrieve your tickets at the designated kiosk at the station.

  • Enhanced offline access:

QR codes and Atoc kiosk ticket collection reference codes are automatically stored for offline access, ensuring you can access your ticket information even without an internet connection.

Additionally for Eurostar users crossing UK border, there is new notice enablement:

  • A prominent yellow warning will be displayed for upcoming Eurostar journeys booked through channels other than Trainline.
  • This warning alerts travelers that they are required to provide their passport details to Eurostar directly to ensure their travel documents are issued correctly.

These new features have been carefully designed for clarity and ease of use, with clear action buttons and relevant ticket information prominently displayed in the app.

Thanks to the contextual Information, Goelett app intelligently determines the appropriate ticket format for each booking and displays the relevant information accordingly.

This update empowers users to manage their rail travel more efficiently and conveniently. With a variety of digital ticket formats, intuitive design, and enhanced offline functionality, users can now travel with greater confidence and more sustainably without any need for physical tickets, even if they are out of internet on the trip.

New “ongoing” filter for Company Trips

To improve trip filtering, the “Online Trips” tab now includes a new “Ongoing” filter. By default, “Upcoming” is selected. The “Ongoing” filter displays only Company Trips that are currently in progress, meaning the “StartDate” is before today and the “EndDate” is after today. This enhancement provides a convenient way to easily view and manage active Company Trips.

New savings reason codes without default selection

This release introduces a new configuration option for missed savings. When enabled, this setting requires users to explicitly select a reason code for missed savings on the cart view. Additionally, a new checkbox “no default code” allows companies to enforce the selection of a reason code by users, preventing the automatic selection of a default code. This change is providing greater flexibility and control.

Air cancel and modify available for travelers

Travelers can now easily modify or cancel their own air bookings (both single and multi-pax trips) directly within the system. This enhancement provides greater flexibility and control for travelers, mirroring the existing functionality for rail bookings.

SNCF reference and seat number in the ics invitations

We have enhanced calendar invitations for rail bookings made with SNCF by providing additional information. Travelers will now see the train reference number and selected seat number included in the invitation.

Improved role management for nominated Approvers/Arrangers

We provided an enhancement to role management by ensuring consistent handling of Nominated Approvers/Arrangers when user roles are modified.

When a user’s role is removed and that role includes Approver or Arranger privileges, the system will automatically deactivate the user’s status as a Nominated Approver/Arranger for any associated travelers.

During manual role updates, a clear warning message will be displayed if the user is assigned as a Nominated Approver/Arranger, informing them that removing the current role will also remove their Nominated Approver/Arranger assignments (“The user is assigned a nominated approver/arranger. Approving the operation will delete the nominated approver/arranger traveler assignment. Do you want to continue?”).

Enhanced profile management across Business Units

A new “Profile Uniqueness” configuration option has been introduced to improve profile management during user imports. This enhancement allows for greater flexibility, especially for clients who may not always provide Business Unit and Current Business Unit information. The default setting remains “ByBusinessUnit,” ensuring compatibility for existing workflows.

Split multipax booking per pax

Currently, when users make reservations for multiple travelers, the system processes the booking under a single reservation number. This means all travelers share the same reservation, making it impossible to cancel for individual passengers (pax).

With this enhancement, each traveler will receive a separate reservation in the hotel system. This allows for an individual cancellation of bookings for each traveler and greater flexibility in managing group reservations.

The feature also supports the requirement to send MCTO data separately for each traveler on the CDS side, ensuring streamlined processes and accurate reporting.

Important Note:
Due to the significant impact this feature has on the booking process, we recommend testing it initially with a limited number of clients to ensure smooth implementation and to identify any potential issues early.

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If you need help with an existing booking, please contact your travel manager or agency.
You can find their contact details by clicking on your initials in the main dashboard and selecting “Agency contact information.”

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