A new remark called TripCreationChannel has been added to the PNR Editor, indicating whether a booking was made via Desktop Web, Mobile Web, or Other.
This information improves visibility for operational teams and supports reporting and analysis of user behavior across platforms.
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If you need help with an existing booking, please contact your travel manager or agency.
You can find their contact details by clicking on your initials in the main dashboard and selecting “Agency contact information.”
