To improve accuracy and reduce confusion for users booking cars using Delivery & Collection (DEL&COL), we’ve updated how the information is displayed in email confirmations and vouchers.
What’s changed?
- Email confirmation: Now shows the DEL&COL information instead of the nearest rental station information. After the change the rental station is no longer displayed.
- Booking voucher: Clearly displays the DEL&COL information, replacing any reference to the rental station.
- Provider consistency: This improvement is applied across all supported providers, ensuring uniform communication regardless of the supplier.
These changes ensure that travellers receive accurate pickup and drop-off location details throughout their journey documentation, helping prevent confusion and ensuring a smoother car rental experience.
