Bookings modifications (such as changing the time or cancelling it) made through external channels – like a ticket counter, self-service machine, or the other external apps – are now automatically updated in Goelett. Previously, when user modified their rail booking in a third party tool it required manual effort to have data synchronised.
Now, changes will be automatically reflected whenever there is a change using external systems to user booking. This means Goelett will always show the most up-to-date information, giving users a consistent and reliable experience no matter where their trip is managed.
