Latest updates in Goelett

To ensure trip names always reflect the most accurate itinerary, we’ve enhanced how they update after modifications. By default, trip names are auto-generated based on key itinerary details such as destination and dates.

With this update:

• If the user has never manually edited the trip name, any changes to the trip (e.g., destination, travel dates, or deleted segments) will automatically update the trip name to match the latest itinerary.
• If the user has manually entered a custom trip name (e.g., “Sales trip Berlin Q3”), the system will preserve that custom name, even if the trip is modified later.

This enhancement reduces manual work while keeping full control in the hands of the traveler when a personalized name is preferred.

To improve usability and accuracy when entering offline booking requests, several refinements have been made to the offline form:

• The Next and Back buttons on the initial data entry screen have been reordered for improved flow and consistency with user expectations.
• For easier access, SNCF now appears first in the list of rail subscription options (previously sorted alphabetically). This reflects common traveller preferences.
• Label French translation update: The label “SNCF Discount Cards” is now correctly translated to “SNCF Carte de Réduction”.

To help approvers stay informed and maintain control over travel compliance, Goelett now sends an email notification when a rail booking is modified after approval and ticketing. Now, the original trip approver who validated the booking receives and email notification:

• Whether the modification is in or out of policy;
• Whether the change results in a price increase.

To reduce confusion and improve clarity for approvers, we’ve updated the layout of travel approval request emails. Previously, the assistant’s name was displayed at the top of the message, while the traveller’s name appeared only at the bottom, making it easy to miss
This enhancement improves readability and helps streamline the approval process, especially when assistants manage bookings on behalf of others.

Now:

To ensure accurate pricing and avoid confusion during the booking process, virtual card fees are now transparently displayed in the cart, just like standard credit card fees. Previously, these fees were only applied during the booking, which led to unexpected price changes, incorrect price displays, and confusion for travellers.

With this update:

• Travelers and arrangers can see the final cost upfront
• The total amount matches the actual charged amount
• There is better alignment with the payment configuration

This enhancement provides full price transparency for virtual card users, improving trust and accuracy in the booking flow. There is no change is feature configuration.

User-specific rail preferences are now applied automatically during Trainline bookings. When a traveller books a rail service and has preferences saved in their Goelett profile (e.g. seat position, quiet zone), the system will attempt to apply them during booking. Successfully applied preferences are reflected in the booking confirmation for transparency. Currently, this works for PAO and Trainline rail bookings.

This enhancement improves the traveller experience by ensuring smoother, more personalized rail bookings.