Product knowledge

/

Multipax Hotel Booking Cancellation Status

Multipax Hotel Booking Cancellation Status

We’ve resolved an issue with multipax hotel bookings where trips were cancelled correctly in Goelett, but PNR continued to display an active hotel segment. This problem was causing confusion as the hotel didn’t receive the correct booking cancellation information. With our fix, the booking statuses accurately reflect their cancellation status.

All posts from this release

Request a demo

Request a personalized demo to unlock the potential of seamless booking with Goelett.
Explore how our online booking solution can enhance travel management at your company.

Please note: this form is not intended for travel support inquiries.
If you need help with an existing booking, please contact your travel manager or agency.
You can find their contact details by clicking on your initials in the main dashboard and selecting “Agency contact information.”

Request a demo EN

The information you provide on this form will be used by Goelett to send you news about our brand. You have the right to access, modify, delete and port all data concerning you.